A great system with excellent potential
The New CMS ties into a suite of tools that we use. PIM, Analytics, and Product Recommendations. It is an easy and fast way to edit and …
Overview
What is Optimizely Configured Commerce?
Optimizely Configured Commerce is a headless SaaS Commerce platform built to deliver outcomes for B2B vendors.
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Popular Features
- Product management (12)8.080%
- Bulk product upload (12)7.777%
- Product catalog & listings (12)7.474%
- CMS (12)7.070%
Pricing
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What is Optimizely Configured Commerce?
Optimizely Configured Commerce is a headless SaaS Commerce platform built to deliver outcomes for B2B vendors.
Entry-level set up fee?
- Setup fee required
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is BigCommerce?
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
What is Shopify?
Shopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.
Features
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Product Details
- About
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Optimizely Configured Commerce?
Optimizely Configured Commerce is a headless SaaS Commerce platform built to deliver outcomes for B2B vendors. Configured Commerce is used to:
-Deliver end-to-end self-service commerce with comprehensive and flexible configuration
-Personalize customer experiences with content that resonates with buyers
-Manage product catalogs, orders, and content from a single interface
-Connect Product Information Management with an ERP to unify product data
-Out-of-the-box features that automate the best practices for digital growth
Optimizely Configured Commerce Features
Online Storefront Features
- Supported: Product catalog & listings
- Supported: Product management
- Supported: Bulk product upload
- Supported: Branding
- Supported: Search & filter
- Supported: Mobile storefront
- Supported: Subscriptions & downloads
- Supported: Website integration
- Supported: Visual customization
- Supported: CMS
Online Shopping Cart Features
- Supported: Abandoned cart recovery
- Supported: Tax calculator
- Supported: Checkout user experience
Online Payment System Features
- Supported: PayPal integration
- Supported: Returns & refunds
- Supported: Single-click checkout
- Supported: eCommerce security
- Supported: B2B features
eCommerce Marketing Features
- Supported: Promotions & discounts
- Supported: Personalized recommendations
- Supported: SEO
- Supported: Product reviews
- Supported: Customer registration
eCommerce Business Management Features
- Supported: Multi-site management
- Supported: Order processing
- Supported: Inventory management
- Supported: Shipping
- Supported: Custom functionality
Optimizely Configured Commerce Screenshots
Optimizely Configured Commerce Competitors
Optimizely Configured Commerce Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux |
| Mobile Application | Apple iOS, Android |
Optimizely Configured Commerce Downloadables
Frequently Asked Questions
Optimizely Configured Commerce is a headless SaaS Commerce platform built to deliver outcomes for B2B vendors.
BigCommerce, Adobe Commerce (Magento Commerce), and Salesforce Commerce Cloud are common alternatives for Optimizely Configured Commerce.
Reviewers rate eCommerce security highest, with a score of 8.7.
The most common users of Optimizely Configured Commerce are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(25)Attribute Ratings
Reviews
(1-5 of 5)Companies can't remove reviews or game the system. Here's why
July 13, 2022
A great system with excellent potential
The New CMS ties into a suite of tools that we use. PIM, Analytics, and Product Recommendations. It is an easy and fast way to edit and publish our content while using the PIM to push products to the site. The ability to also tie in an off-the-shelf app integrated into the CMS for easy editing is a bonus. We now have multiple users in the company able to log in, edit, publish and market easily.
- Edit Pages - A visual editor with custom widgets allows a quick way to edit the website
- Manage users - in the back end editing and managing users is very easy
- Data - the whole system allows us to track users and collect data fairly easily
- Uploading customer data in bulk needs to be improved to make it easier to accept multiple addresses. Currently, its too time consuming
- Setting up of additional services should be done by Optimizely without the need for customer engagement (unless needed)
- When rolling out new features or functions follow-up meetings should be set up with Customer Service and client to see how this will affect the system if at all, and what are the options.
77.5%
7.8
80%
8.0
90%
9.0
70%
7.0
82.5%
8.3
- Increased upsell
- Made the site easier to navigate
- Saved time for users
More control and options with better data gathering. Allows us to quickly work on our site and manage all our products via PIM and CMS.
January 06, 2022
B2B Commerce - Five Gold Stars for Everything!
I am the E-commerce manager for an industrial distribution company. I am responsible for being the SME on the Optimizely B2B Commerce Cloud admin console and website platform. The product allows us to offer 24/7 access to our catalog for thousands of our customers who used to not have any digital access to our catalog. Optimizely B2B Commerce Cloud has saved both our customer's time and effort as well as our branch employees who no longer have to answer the phones or emails [requesting the catalog].
- Ease of account creation for our customers
- good integration with our ERP
- robust marketing tools
- Need the ability to look at more of our user data
- Need the ability to refresh our sandbox environment with production data in quicker, more efficient ways
- Classic CMS is very limited in ways end users like myself can edit widget content
86.25%
8.6
90%
9.0
90%
9.0
96.66666666666666%
9.7
86%
8.6
- Higher AOV - online customers are buying more than they did before
- amount of pressure it's taken off branch employees who no longer have to give prices or inventory info for every customer request
- But we are spending a LOT of money on custom development to get exactly what we need / want
A platform for the customer-facing website. Contains ~300,000 products for current customers and open internet. Interfaces with external PIM for a majority of product content.
- Flexible configuration
- Easy to use interface
- Technical support is available
- Speed and consistency of technical support
- Speed and reliability of deployment for frequent (monthly) software updates
- Integration with external PIM
71.25%
7.1
75%
7.5
70%
7.0
63.33333333333333%
6.3
62%
6.2
- Automation of updates and integration with ERP has saved time and provides reliable data for the website in sync with ERP
- Integration with external PIM has saved time and provides reliable sync with content data for the website. Changes and improvements have been slow and difficult.
Optimizely platform is more flexible and easier to administer. Optimizely support is more personal (although often too slow and unresponsive). Optimizely integrates directly with our ERP and external PIM to provide automatic updates.
Yes. We understood it would likely be needed and would greatly improve the resources and response time available.
Yes
Yes and no. Most bugs have eventually been resolved satisfactorily, but not in a timely fashion.
Our support team has been very helpful in training and demonstrating platform features. One opportunity early in our deployment was helping us understand how to configure Product Restriction Groups. Our Project Manager provided documentation and a working example of a Restriction Group that was very helpful...also set up a Zoom meeting to observe and guide us successfully through the process.
December 21, 2021
A great feature set allowing adaptability in your business model
One of the biggest boons of Optimizely B2B is the easy job editor and builder which allows fine-tuning of the jobs that import data over from a PIM or ERP without having to use backend coding. This allows us to keep our website flexible and functional and even allows us to quickly pivot when problems occur such as outages by changing the lookback times on our biggest jobs.
- User Management
- Order Management
- Job Management
- Product List Module
- UI Performance in large data sets
- Allowing users access to the database in realtime
57.5%
5.8
100%
10.0
100%
10.0
90%
9.0
68%
6.8
- Decreased time to resolve outages
- Decreased development time to implement features
- Increased visual fidelity of our web by switching to Optimizely platform
September 15, 2021
Solid e-Commerce Solution, But CMS Side is Not As Robust.
We purchased this when it was Insite Commerce and are using it for both the eCommerce catalog and our marketing website. We chose to use the CMS as well for the ability to use the eCommerce database to update feed pages on the CMS side while making one change in the catalog side. We did not have eCommerce prior and were also going through a rebranding of our company and a redesigned website overhaul.
- The e-commerce catalog can be relatively turnkey.
- The turnkey hosting and site uptime are very good.
- There are robust features and functionalities to build a modern turnkey e-commerce site.
- The CMS side of the system is not as intuitive as it could be, but not quite as simple as WordPress, for example, to customize and deploy a unique look. It has required a heavy level of customization by our third-party integration provider that made code-level changes to support the site.
- We have run into the need to customize our templates more than we would like, which has been costly and keeps us reliant on our certified development partner. We would like more control over the ability to customize our templates and functionality.
- The native form building has not been turnkey or easy for us to set up without reliance on our development partner to make the changes. We have moved on to using an external form solution as a result and one where our internal design team and our digital marketing agency can both maintain and customize with ease.
- We have had a number of bugs that broke our site when upgrades happened and were customer-facing issues that took days to fix.
- There is not the concept of a staging server that automatically can then push the functionality to the live site. We are required to copy over the functionality into the production site, which makes it extra time-consuming to maintain and keep in sync the sandbox site with the production. In the past, I have used CMS [platforms] that were much more elegantly designed in terms of previewing functionality first and then launching it into production with a series of checkboxes and validations. This would be a huge upgrade to add that functionality.
74.28571428571429%
7.4
85%
8.5
90%
9.0
33.333333333333336%
3.3
66%
6.6
- The system and the use of the development partner for ERP integrations and to set up the eCommerce storefront was a surprisingly smooth process.
- We are still ramping up and not yet at a critical mass with onboarding our customers, but we feel confident the ROI will follow with the reduction of customer support resources needed to support the business.
We selected Optimizely B2B Commerce Cloud (when it was Insite Commerce) as they were specifically focused on manufacturing clients and the storefront and data management were very robust. The business model and cost were more in our price range as well, so an overall better value for the solution. The ability for the product data to be updated once on the catalog side as well as on the CMS website side was the benefit we saw with a small team of resources to support the product. However, there are definite drawbacks to having not gone with a more turnkey website CMS.